As we monitor developments with COVID-19, Community Bank Owatonna recognizes that some customers may be negatively impacted. As always, our focus involves the well-being of our customers and employees. We continue to monitor the situation and will communicate any updates as appropriate.
We are prepared to assist impacted customers. Should you encounter financial hardship as a result of COVID-19, please call us at (507) 455-2265.
We strongly recommend that you utilize all available tools and resources via our mobile and online banking services. These channels allow you 24/7 access to check balances, transfer funds, pay bills or deposit checks.
Always keep in mind the safest place for your money is in an FDIC-insured bank. There is no need to panic by withdrawing large sums of cash. This activity makes you more susceptible to criminal activity and results in no return on your investment. Community Bank Owatonna is classified as a “well-capitalized bank,” which means we have the financial strength and abundant resources to continue operating and serving our customers through all types of economic conditions.
We have contingency plans in place that are designed to prevent service disruptions. These include remote access capabilities for select employees and continuity plans for critical business operations. We continue to share pertinent wellness information with our employees, including guidance from multiple government and healthcare-related entities. Additionally, management is monitoring the latest information available while testing the bank’s contingency plans.
While it remains challenging to understand the potential impact of COVID-19, it does not alter our focus of serving you. We have the people, technology and products to accomplish this, and your continued trust in our bank remains appreciated.