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Lobby Closing

In response to the resurgence of COVID-19 cases in Steele County, Community Bank Owatonna will be closing our lobby to normal customer traffic effective Friday, November 27, 2020. Our drive-up will be open regular hours. The lobby will also be open by appointment for access to safe deposit boxes and banking needs that cannot be accommodated via the drive-up or the CBO Digital Banking Suite. As required by MN Emergency Order 20-81, all individuals entering the lobby will be required to wear a mask.

Lobby Closure

Due to the rapidly increasing spread of COVID-19, effective Friday, November 27, our lobby will be closed until further notice.  This means no one (customers, noncustomers, or vendors) will be allowed access to our lobby without first contacting us to schedule an appointment.  Those appointments should only be made for non-routine banking purposes, including opening or making changes to a deposit account, meeting with a loan officer, or accessing your safe deposit box.  Basic transactions (check cashing, deposit processing, and loan payments) should be conducted utilizing our drive-up, ATM, night depository, and digital applications.  The drive-up can accommodate increased traffic and will be staffed with multiple Personal Bankers to provide efficient service. 


As always, we are prepared to assist impacted customers.  Should you encounter financial hardship due to COVID-19, please call us at (507) 455-2265.  Keep in mind our recently announced Community Investment Loan program remains available for all local businesses and farmers, no matter where you bank.  More information can be found by visiting our website, cbowatonna.com

We continue to strongly recommend you utilize the resources available on our mobile and online banking channels.  These tools provide 24/7 access to check your balances, transfer funds, pay bills, or deposit checks.  More information can be found at our website.

 

The safest place for your money is in an FDIC-insured bank.  There is no need to panic by withdrawing large sums of cash.  This activity makes you more susceptible to criminal activity.  Community Bank Owatonna is classified by our regulators as a “well capitalized bank”, which means we have the financial strength to continue operating and serving our customers through all types of economic conditions.

Despite the ongoing nature of this pandemic, our focus remains on serving you.  We have the people, technology, and products to accomplish this, and we appreciate your understanding and loyalty during these challenging times.

2020 has certainly been a year like no other.  Please join us in doing your part to limit the spread of COVID-19, while remaining optimistic that better days are ahead.  Until that happens, take some time to count your blessings while enjoying the little things in life, including the upcoming holiday season.

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